Meet Continuity Consulting

From EHR administration to connected tools, our team makes sure technology works the way it should — so you can manage what matters.

How Continuity Consulting Started

Continuity Consulting began when two industry veterans, Matt Chamberlain and Rich Daly, realized they were seeing the same pattern across the behavioral health and human services field: leaders were spending more time fighting with their technology than serving their mission.

Managing Partners
Matt Chamberlain
Rich Daly
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Matt Chamberlain is Managing Partner of Continuity Consulting, LLC, where he helps behavioral health and human services organizations get the most out of their technology and operations. With over 20 years of experience in Healthcare IT, Matthew began his career as a software developer on State Medicaid Management Systems and went on to lead teams across sales, operations, and solutions design. He specializes in streamlining processes, strengthening compliance, and aligning systems with the needs of providers so they can focus more on delivering care.

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Rich Daly is Managing Partner of Continuity Consulting, LLC, where he partners with behavioral health and human services providers to strengthen operations and maximize the value of their technology. A Penn State graduate, Rich brings over a decade of experience in sales, marketing, and product leadership for SaaS companies serving the healthcare space. He has worked extensively with EHR platforms and provider organizations, helping them streamline workflows, improve efficiency, and stay focused on delivering high-quality care.

Together, they launched Continuity Consulting with one goal: helping providers stay mission-focused by making sure technology supports care, not complicates it.

What We Bring

Continuity Consulting delivers the expertise providers need to keep technology aligned with their mission. Our specialties cover the full technology journey, with services designed to address the specific challenges behavioral health and human services organizations face.

EHR Accountability

EHR Accountability

We take responsibility for system configuration, reporting, workflows, and adoption so your EHR consistently supports your organization.

End User Support

End-User Support

Our team serves as your internal help desk and vendor liaison, giving users reliable support and ensuring accountability.

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Training and Learning Management

Beyond Go-Live, we provide ongoing training, onboarding, and tailored resources to keep staff confident and engaged.

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Operational Innovation

We refine workflows, uncover unused features, and enhance processes so your operations run more smoothly and stay compliant.

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Full Tech Lifecycle Support

We optimize your current tools first, then guide evaluation, implementation, and adoption of new solutions as your needs evolve.

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Data Governance and Reporting

We define clear metrics, establish governance, and design dashboards that turn information into actionable insight.

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Revenue Cycle Assessment

We review payer setups, workflows, and reporting to reduce risk, improve billing accuracy, and capture full reimbursement.

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AI and Connected Technology

We help integrate AI, dashboards, and outcome tools into your systems so they work seamlessly and deliver long-term value.

Join Our Team

We are always looking for people who share our passion for supporting providers through technology. If you have experience in EHR administration, software training, help desk or behavioral health technology, and you want to make a real impact, we’d love to hear from you.

LET US KNOW YOU'RE INTERESTED