EHR Admin & Support Services
EHR Simplified by Experts, So You Can Do More
At Continuity Consulting, we partner with behavioral health and human service providers to improve operational health and effectiveness. Our services include expertise in EHR administration and support, ensuring that your systems are optimized, compliant, and efficient. We help manage the entire EHR lifecycle, from implementation to ongoing maintenance, troubleshooting, and updates, so you can focus on delivering quality care. In addition to technology optimization, we support strategic planning and data governance, helping you better align with your mission and the needs of your community.
EHR Accountability
Providers who have moved to SaaS EHR offerings have been able to drastically reduce the ongoing maintenance needs for their EHR. While EHR vendors have taken over database management, software enhancements, and system performance tasks, providers are still expected to maintain overall accountability for their use of EHR systems. It can be challenging to staff system administration roles responsible for software configuration, reporting, workflow training, and expansion of adoption. Continuity bridges that gap.
Training & Learning Management
Training does not end at Go-Live, and maximizing your technology adoption needs to be an iterative process. Continuity offers end-user workflow training, new user onboarding, and ongoing training related to software upgrades. Training has maximum impact when paired with tailored materials in multiple media formats, which we build and update as your organization changes.
Operational Innovation
Continuity’s expert technologists combine EHR experience from clinical, billing, and administrative perspectives. Our team collaborates with your users to translate needs into straightforward workflows to make sure your users can collect the data you need to stay compliant and offer you the data you need to run your business. We help enhance your current configuration, uncover new opportunities to take advantage of features you aren’t using yet, improve the quality of your operations through technology, and help make sure your reporting is accurate and timely.
End-User Support
A large part of EHR accountability is ensuring your end users have someone to turn to when they run into problems. Our team becomes your internal EHR support, and your users will have direct access to our support when they need it. We also represent you when interfacing with your EHR vendor for higher-tier support issues to make sure accountability is maintained on all sides.
Interested in our EHR Admin & Support Services?
We would love to learn more about your organization's needs and priorities.
Schedule a consult today! We look forward to supporting your technology needs.